Guaranteed Networks

Simple, Predictable & Easy

Guaranteed Networks, our flagship service, is really rather simple. 

  • We get your network into good condition. 
  • We help your employees use the network and their PCs through our help desk sevices.  
  • We keep it all working for a flat, predictable fee.

Why would you hire us to Guarantee your Network?

  • Because we are very good at it.  We have been in business for nearly 20 years and this is our focus.
  • Because our tools and processes are world class.  We are tracking your network's health with tools distributed across two redundant data centers in the US.
  • Because you will see and know our local engineers at your business site and sleep well knowing there are over 500 engineers in our Network Operations Center for 7x24 monitoring and action to guard your network.

Most IT service companies only believe in billing by the hour. So, the more problems you have, the more money you pay.  This service model has no incentive for them to help you avoid problems, or minimize your cost.

With Guaranteed Networks (TM), you pay a flat steady and predictable fee for your network to work properly. From then on, the problems are ours to fix, at no additional cost to you.

Computer networks really can work reliably and well. You just have to know how to do it. We know how, and we guarantee it.

The Guaranteed Networks(TM) Advantage

  • Membership in our "@ Cost Club"
  • Budgeted Monthly Fee
  • Scheduled Technical Visits
  • Help Desk Support
  • Remote Monitoring and Control
  • Proactive Maintenance
  • Priority Emergency Response
  • Assigned Engineer and Technician
  • Extended Warranty Coverage
  • Rapid Parts Replacement
  • Tape Backup Verification
  • Security Patch Management
  • Virus and Spyware Management
  • Guaranteed Response Times
  • and more...

Is This Service Right for You?

Yes. 

You are an expert in something, but it is probably not IT.  In today’s digital world the information that you need to do business is dependent upon the proper interaction of computers, networks, and the internet. If this equipment does not work together you are at risk of loosing money, reputation, and customers. You should focus on what you do well …. your customers, your business, and your other interests. We can take care of the technology. 

AND, don’t think that doing “IT” yourself, or having an employee pick up the slack as an incremental duty, is saving you money.  Your use and dependence upon IT has grown and become a critical element of your business and success. The implementation of proper solutions and their maintenance requires professional attention. After all, you don’t ask your receptionist to maintain your building's plumbing, so why would you entrust the security and maintenance of your network to an amateur who has other important work to do?

Since this is the world that you live in, you may as well make the best of it, at the least expense. This is where we can help. Welcome to our world.